Review commissions
A commission is an amount earned by an affiliate. Approval and payment are separate: approved does not mean paid.
Review earned amounts
- Open Commissions.
- Read the amount, any reversed amount, approval, and settlement state.
- Select the unpaid records you want to review.
- Choose the approval action and confirm the change.
Immediate flows approve new commissions at once. Manual flows wait for a review. Delayed flows wait for their due date and the scheduled approval job.
Add a manual commission
Choose the manual commission action. Pick an active affiliate, enter the amount in the program’s currency, and add a reason. Save once and check the row.
A manual commission has no linked customer or payment. It does not charge a card or send money.
Fix a manual entry
Eligible unpaid manual entries can be corrected or deleted. Review the confirmation first. Imported, Stripe-created, reversed, and settled records are protected from these controls.
If a record changed while you were reviewing it, refresh before trying again. Use Refunds for payment refunds. Read Payouts before treating an approved amount as money sent.