Prepare manual payouts
Owners can prepare a payout, pay the affiliate through their payment provider, and record the result here.
Set the rules
- Open Payouts.
- Choose NET-15, NET-30, or NET-60 in Payout term.
- Enter the Minimum payout in your program’s currency.
- Choose Save payout settings.
The term starts at month end and uses UTC. For example, a January commission with NET-15 becomes due on February 15. Only approved, unpaid commissions count. Refunds reduce the amount due.
Prepare and export
- Find the affiliate under Ready to prepare.
- Check the amount and choose Prepare payout.
- Under Payout history, choose Export payout CSV.
- Check the affiliate and amount against your payment provider before sending money.
Preparation reserves the commissions so a second payout cannot include them. The CSV lists the payout, affiliate, commissions, amount, and currency. It is a review file, not a PayPal or Wise upload template. Use your payment provider’s verified recipient details.
Remove commissions before payment
- Find the pending payout and choose Manage commissions.
- Select one or more commissions. The remaining total appears below the list.
- Choose Remove selected.
Removed commissions stay unpaid and can be included in a later payout. Removing every commission cancels the empty payout. Paid payouts cannot be edited. Only make these changes before sending payment.
If someone else changes the payout or a refund changes a commission, refresh and review it before continuing. Download a new CSV after changing the payout.
Record the result
After your provider confirms payment, choose Record payment. Enter its payment reference and confirm. The commissions become paid, and the affiliate can see the payout in their portal.
If no payment was sent, you can choose Cancel payout and enter a reason. This releases the commissions for a new payout. Do not cancel a payout that you already sent.
If a refund changes an amount before payment, the export stops. Review the refund, cancel the unpaid payout, and prepare it again. If you already sent the original amount, record that payment with its reference. The app keeps the amount you sent and flags the refund balance for review. A refund on an already paid commission blocks new payouts for that affiliate until its balance is reconciled.
Read older records
Use Load more records to read older payouts. Export all records (CSV) downloads the full history. Managers can read history; only owners can change payout settings or record payments.
Current limits
A payout can contain up to 200 due commissions for one affiliate. Readiness needs a separate review above 2,000 unpaid commissions; existing payout history and actions stay available. Imported commission balances cannot enter new payouts yet.
Automatic transfers, funding invoices, recipient onboarding, tax forms, and automatic refund debt recovery are still missing. No payout is created or sent on a timer.
Affiliates can save payment details in the portal. Owners can read them from the payout screen.